About the role
As a Trust & Safety Intern at Wiviy, you'll support efforts to maintain a respectful and safer environment for people using the platform. You'll help review user reports, organise case information and escalate concerns according to established guidelines. Your work will contribute to user protection, consistent moderation practices and a community built on respect.
What you'll do
- Review reported content and user concerns against platform guidelines.
- Organise case details and maintain accurate moderation records.
- Escalate urgent or sensitive reports through approved procedures.
- Identify recurring safety concerns and document relevant patterns.
- Support updates to moderation resources and internal guidance.
- Handle user information carefully and follow confidentiality requirements.
What you'll bring
- Strong judgement, empathy and attention to detail.
- Ability to follow guidelines and apply them consistently.
- Clear written communication and accurate documentation skills.
- Professional handling of sensitive user reports and information.
- Understanding of respectful online behaviour and community standards.
- Calm approach when reviewing difficult or ambiguous situations.
Nice to have
- Experience with content moderation or online community support.
- Familiarity with reporting workflows and case management tools.
- Interest in digital safety, privacy and platform integrity.
Who you'll work with
You'll work with Wiviy's community, customer support and product teams to review concerns and follow established escalation processes. You'll help document cases, communicate relevant observations and support consistent application of platform guidelines while respecting user privacy and confidentiality.
Why this role matters
Trust is essential to a platform built around meeting and communicating with people. Your work will help Wiviy respond to concerns responsibly, reinforce community expectations and support an environment where users can interact with greater confidence and respect.
Salary Range
Competitive stipend based on experience and role scope.
Compensation may vary based on experience, scope, location and other role-related factors.